Shipping policy
SHIPPING POLICY
Thank you for shopping with Shorts Plug. Please review the information below before placing your order.
Order Processing
Orders are typically processed within 1–3 business days.
Processing time is separate from shipping and delivery time. During periods of high order volume, holidays, product launches, or other unexpected circumstances, processing may take longer.
United States Shipping
Typical U.S. delivery is approximately 8–12 business days after processing.
Shipping estimates are not guaranteed delivery dates. Carrier delays, weather, customs processing, holidays, incorrect addresses, and other circumstances outside our control can affect delivery times.
Tracking
A tracking number will be provided once your order has shipped.
Please allow time for tracking information to update after your package is handed to the shipping carrier.
Fulfillment
Depending on product availability and destination, orders may be fulfilled through one of our third-party fulfillment partners and may ship from a facility outside the United States.
Multiple Packages
Orders containing multiple items may occasionally arrive in separate packages. If this occurs, you may receive more than one tracking number.
Incorrect Shipping Addresses
Customers are responsible for entering a complete and accurate shipping address at checkout.
If you notice an error, contact shortsplug.support@gmail.com within 48 hours of placing your order.
Address changes are not guaranteed once processing has begun. After an order has shipped, we may be unable to change the delivery address.
Shorts Plug is not responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.
Lost or Delayed Packages
If tracking has not updated for an extended period or you believe your package may be lost, contact us and we will help review the shipment.
Carrier delays may occur and do not automatically mean that a package is lost.
International Orders
International shipping availability depends on destination.
International customers may be responsible for customs duties, import taxes, VAT, handling charges, or other fees imposed by their country. These charges are not controlled by Shorts Plug unless expressly collected at checkout.
Contact Us
For shipping questions, contact: