FAQ

Frequently Asked Questions

How long does shipping take?
Orders are processed within 1-3 business days. After processing, delivery typically takes 7-12 business days. Delivery timing can vary by location, carrier, and order volume.

Do you ship worldwide?
Yes. Shorts Plug offers worldwide shipping on all orders. Shipping options and final delivery details are shown at checkout.

Do Shorts Plug shorts run true to size?
Shorts Plug shorts run smaller than standard U.S. sizing. We recommend sizing up, especially if you are between sizes or want a looser fit. As a guide, if you usually wear a U.S. S, choose Shorts Plug M. If you usually wear a U.S. M, choose Shorts Plug  L.

How do I track my order?
Tracking details are sent by email after your order ships. If you need help, email shortsplug.support@gmail.com with your order number.

What is your return window?
Returns and exchanges must be started within 14 days of delivery. Email shortsplug.support@gmail.com with your order number and we will help with the next steps.